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Product refund request

My name is Nathan hester, I used turbo tax to file my very simple W2s for free not noticing I was on  a type of delux version which ended up costing me a little over 90 dollars.I have reached out to customer service about this mistake and would like to request a one time refund thank you.

SharonD007
Employee Tax Expert

Product refund request

Refer to the TurboTax article How do I request a refund for my TurboTax product? for details.

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Product refund request

Sharon,

 

I have requested a refund for products here (How do I request a refund for my TurboTax product?) but how do I track the refund requests if I never received a case #?

 

How long does a refund of products take? Seems like a number of people are having the same issue and long delays here. 

MarilynG1
Employee Tax Expert

Product refund request

You can track your refund at the Refund Request page.

 

@user17724906616 

 

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