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Product refund request

My name is Nathan hester, I used turbo tax to file my very simple W2s for free not noticing I was on  a type of delux version which ended up costing me a little over 90 dollars.I have reached out to customer service about this mistake and would like to request a one time refund thank you.

SharonD007
Employee Tax Expert

Product refund request

Refer to the TurboTax article How do I request a refund for my TurboTax product? for details.

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Product refund request

Sharon,

 

I have requested a refund for products here (How do I request a refund for my TurboTax product?) but how do I track the refund requests if I never received a case #?

 

How long does a refund of products take? Seems like a number of people are having the same issue and long delays here. 

MarilynG1
Employee Tax Expert

Product refund request

You can track your refund at the Refund Request page.

 

@user17724906616 

 

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Dkman6898
Returning Member

Product refund request

I'm requesting a refund because I did my own taxes.Downloaded the system , and you charge me $178 and I only received $21 is totally Preposterous I did all the work to take all my taxes. Please credit my account a s p

Dkman6898
Returning Member

Product refund request

Intuit has charge me way too much for me to do my own taxes. I receive $21 from a 199I was charged a $178 that is totally taking advantage when I'm doing my own taxes all to work.

Ronald [removed] 

[email address removed] 

MarilynG1
Employee Tax Expert

Product refund request

Here's how to Get a Refund from TurboTax.

 

@Dkman6898 

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Product refund request

Need to request for taxes fees

 

 

 

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