I never received my turbo tax prepaid card in the mail

[aedwards2020]

hello I never received my card by mail is there anyway i can get another card please email me at [email address removed]

[CarissaM]

Please contact customer service by clicking here, they will be able to get you a new card sent out in the mail. 

[Sarahlyndavis91]

I NEVER GOT MT CARD MY STIMULUS GOT DEPOSITED ON THERE 

[DMarkM1]

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience. 

For additional questions, including how to receive a check, please go to our Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

[Eric Hirschman]

I checked the IRS app today, and they notified me my refund was applied 4-10-2020. However I never received my turbo credit card. Please help

[JakailaLO]

Your Turbo Prepaid card should have arrived in the mail within 5-10 business days after filing. If it has been longer than 5-10 business days, please contact Turbo Prepaid Visa at (888) 285-4169. You can also report your card lost or stolen through this link. 

Turbo Prepaid Card Login 

If you need to find your card account number, look at the bottom of your 1040 tax return in the direct deposit information.  

[aep356]

How to get a prepaid card from turbo tax

[ChondelLO]

For info on how to receive your refund on the Turbo Visa Debit card, please click the link below.

How to get your tax refund on a Turbo® Visa® Debit ...

[Jquintero66]

I never received my TurboTax card I got about 6  GreenDot card but they're 0 balance

[CarissaM]

For any assistance with your Turbo Prepaid Visa, please click here to contact customer service. 

[Kevinkjb2010]

Waiting for my card

[54916]

I filed my tax return on 4-2-2020 and never received a turbo tax card or not a refund payment yet

[CatinaT1]

TurboTax does not get any information about refund status. You must check the status yourself using the IRS refund tracking web site: https://www.irs.gov/refunds

[kimmy1584]

I never received my TurboTax debit card in the mail

[kimmy1584]

I cant they are not taking calls