How do i cancel audit defense

[Cancel Audit Defense]

Paid in error. I thought I was paying for an additional state return. Please cancel as I do not need your services. 

[Cancel Audit Defense]

I already paid for the Audit Support in error. I thought I was paying for an additional State filing. Please cancel and issue a refund. I would rather cancel with the merchant than have my credit card company file a dispute.

[mesquitebean]

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@ Cancel Audit Defense  wrote:

I already paid for the Audit Support in error. I thought I was paying for an additional State filing. Please cancel and issue a refund. I would rather cancel with the merchant than have my credit card company file a dispute.

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This is mainly a user community forum, not a direct route to TurboTax Support, and thus nothing account-specific can be handled here.    Here's how to reach the folks at TurboTax Support so you can discuss any billing issues:

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Cancel Audit Defense]

Yes already paid, but paid in error. Please issue a refund. I thought I was paying for an additional State .

[mesquitebean]

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@Cancel Audit Defense  wrote:

Yes already paid, but paid in error. Please issue a refund. I thought I was paying for an additional State .

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Did you read my comment above that I just posted for you?  It tells you how to contact TurboTax Support for assistance.   You'll need to explain your issue to them.   I'm sorry, but no one can help you with your issue in this public Internet forum.

[Cancel Audit Defense]

Cancel Audit Defense already paid by accidently. I thought I was paying for an additional State form. I have not filed the return yet.

[Cancel Audit Defense]

Yes. I have not filed yet.

[Cancel Audit Defense]

I have not yet filed my return. I accidently paid thinking I was paying for an additional State return

[Cancel Audit Defense]

I paid thinking I was paying for an additional State. I have not yet filed my return. I want a refund for this years Audit Support. I don't need it. I don't owe the State or the Fed.

[mesquitebean]

@ Cancel Audit Defense  

You've posted several times in this thread.   I've responded to you twice previously and now this third time.   Are you not returning to the forum to read the thread responses? 

I told you in my first response yesterday how to phone TurboTax Customer Support for assistance with your issue. 

 If you already paid, you'll have to talk to the folks at TurboTax Support for assistance with any billing issues.  There's not anything that can be done for you in this user community forum.  Once again, here is the contact info for TurboTax Support:

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[vmannor]

My taxes were rejected and when I went in to correct the error I did not realize I did not choose to not get audit defense.  How do I cancel it since it already processed?

[SForrestLO]

If your return was rejected, you can go back and choose to add Audit Defense. If your return is accepted, there is no way to cancel it.

@vmannor

[judy j shannon]

How do I cancel out of Audit Defense? I accidentally paid twice, once with CC and out of my state refund

[MoniqueLO_]

Please see this Help Article for information regarding your Audit Defense membership, including their contact information to inquire about canceling your membership. 

Also, please feel free to contact TurboTax Customer Support. If you inquire about a refund, you will want to use the keywords billing issues when you call so you get to the right person.

@judy j shannon

[JUDY June]

How do I remove it from my order before I e-file?