My refund says accepted but I cannot track it? Why is this?

[cdrakemother]

Man I tired everything on here and nothing is helping me when my refund 

[ChondelLO]

It looks like your question got cut off, please respond back so that we can try to help.

[Jp187]

I tried that it’s says I have to wait for them to receive my return 

[JakailaLO]

Please clarify your post. What can we help you with today?

[SierraMabry]

I'm having that issue, I may just be worrying over nothing but I have put my correct information and I filed back on January 30th 2020. They said my refund would be here one the 22nd of February but the date changed to the 20th. I have only received my State tax so far but the Federal is not allowing me to track it on Irs.gov. I'm concerned about this part and would like to know why I haven't received any validations from Turbotax about my refund or whether there is something wrong with it. It says it's accepted but how can I trust that alone?

[ChondelLO]

The IRS issues refunds, not TurboTax. This means that we can't say for sure why you haven’t received your refund if it's been longer than 21 days since you e-filed. You'll have to speak directly to IRS to find out more about the delay. For more information please click the link below.

What if my IRS refund is taking longer than 21 day ...

[Ryan110]

Hey so on the home page it says my state and federal tax returns have been accepted February 27th of 2020 and it’s now March 4th and it says that it can not track my record. I have gotten the 24 hour verification email stating the irs and my state have revived my returns but I can’t track my **bleep** at all 

[TerukoL]

Just to clarify, are you not able to track your return on your state's website and on the IRS Where's My Refund site or on your TurboTax account?

TurboTax does not receive any updates from the IRS once they have accepted your return. Each state handles its own refunds

Please click the TurboTax help link, listed below, to learn how to track your State return.

https://ttlc.intuit.com/questions/1899433

You can begin to track your federal refund at the IRS Where's My Refund? site.  You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status. The IRS will issue your refund when your return is approved.

[Ambercombs2017]

I filed my tax return on April 1st 2019 and turbo tax send me an email saying it was accepted by the IRS. It's now April 13th and I am trying to look up my federal tax return status and it is telling me this "We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS" I did my taxes well over 24 hours ago and do not understand why I am receiving this message. It's very concerning speaking as how I paid $150 to have turbo tax do my taxes this year. Can you please explain why turbo tax is telling me it was accepted yet the IRS is stating otherwise? 

[DonnaLO]

If there is no record of your return at Where's my Refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

Here are some other common reasons why your refund is not showing at Where's My Refund:

https://ttlc.intuit.com/replies/4242575

[Huskie]

My tax return status say accepted. I filed March 7,2019. It has now been 13 weeks and I haven’t received anything. When I go to where is my refund it says invalid information. When I call IRS I get to talk to a computer which is no help. 

[CatinaT1]

I am assuming you e-filed.  Check to ensure you are entering the correct filing status and the correct amount of your federal refund only.  Do not use the combined Federal and State refund amounts. 

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

There is a delay in processing the returns as the IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect.  

IRS operations

[Dayy0014]

I also have an estimated date of this week does that mean it's coming soon?

[TerukoL]

If you e-filed, make sure the return was e-filed successfully and accepted:

• Re-check your e-file status 

  Make sure to enter the federal refund amount without the state refund, less any TurboTax fees if you chose to pay any fees out of the refund.

• If you are married filing jointly try using the Social Security Number for the name that appears first on the return. 

If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the IRS Refund Hotline at 800-829-1954. 

Please check Why is there no record of my return at Where's My Refund (WMR)? to learn more. 

[Eyethump]

So it was accepted and I was able to track it but now it won’t let me track it? How come?