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MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

Unfortunately TurboTax only supports software for 3 years.    2014 is no longer supported and the print server is gone.   (2014 was unique because 3rd party software was used in TurboTax for the print functions, but there was a licensing issue with that 3rd party and Apple, so to sell TurboTax in the Apple store, that 3rd party software was removed from the product and placed on a Intuit server.  That applies to 2014 Mac only).

 

There is no way to print from a Mac for 2014.   If you have access to a Windows PC you can install the software and transfer the .tax2014 data file and print.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

Or try using www.taxprinter.com to convert it to a pdf.  

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

I know nothing about "taxprinter".   It is not connected to TurboTax in any way and I would be hesitant to recommend sending personal tax information to any 3rd party.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
jmmaine12
Returning Member

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

I am still having this same problem in Feb 2020 with the Turbo Tax 2019 Delux product. Running on MacBook Air, macOS Mojave 10.14.6

 

very frustrating

 

I have spoken with TurboTax support twice

 

DaraLO
Intuit Alumni

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

@jmmaine12  I recommend calling telephone support again.  Explain your situation and ask if you can transfer your return to TurboTax Online and print for free (they will need to give you a code to do this).  You will find the contact number listed in the following FAQ:  What is the TurboTax phone number? - Community

 

Here are the steps to transfer your return from your computer to TurboTax Online:  How do I switch from TurboTax CD/Download to Turbo ...

 

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MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

I had a problem printing too. I tried to print at the last screen before filing and it kept causing the software to crash. The print screen came up, but then didn't progress, and the software stopped responding - so I force quit. Then I just went ahead and filed. Then I tried to print after filing. It did the same thing at first (looked like it wasn't progressing), but the software didn't actually crash (didn't say "not responding" in the force quit app). It finally printed just took a while. Not sure what the issue was... wasn't able to review the pdf before filing, but was able to get it after filing.

MLHunte53
Returning Member

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

print my 2020 tax return

 

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this


@MLHunte53 wrote:

print my 2020 tax return

 


Are you using a Mac?  What problem are you having?

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

The last several years I've had this issue. 

For me, the answer is that I switched data storage to the cloud and this was the disconnect. If I hit save as pdf, then chose the destination as something non-cloud ( I used the downloads folder) then it generated the pdf that you could drag out of downloads and print. Thanks to Apple support for the assist, it took both of us to figure it out, safe mode did not help.

Miss Cast
New Member

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

Can't print or convert to PDF, either the whole return or a single form. TurboTax crashes.

Macbook Air Ventura, Turbotax 2022

Miss Cast
New Member

MAC Everytime I try to print my return or a form the turbotax program shuts down and nothing prints. How do you correct this

Would much rather a solution than a bunch of emails telling me I won a badge.

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