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Lost card how to get a new one

I got robbed and my card was in my pocketbook. Can I get another card?

AshleyLO
Intuit Alumni

Lost card how to get a new one

@forevabuckk Please reach out for assistance with any questions about your Turbo Prepaid Visa Card at TurboDebitCard.com or call toll-free at (888) 285-4169.

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Gretak42
New Member

Lost card how to get a new one

I need a new card

JeanneLO
Intuit Alumni

Lost card how to get a new one

@Gretak42

To report a card lost or stolen for your Turbo Visa Debit Card you can visit TurboDebitCard.com or call toll-free at (888) 285-4169 Follow these steps:

  1. Listen to the recording (you cannot skip it) 
  2. Press 2 to continue using the automated system.
  3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
  4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
  5. Follow the prompts to report the lost/stolen card and request a replacement.

 

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Lost card how to get a new one

My card has been stolen and I need a new sent to this address [PII Removed] thank you dexter [PII Removed] 

HeatherPLO
Intuit Alumni

Lost card how to get a new one

Please refrain from adding your address to this public forum for security purposes.  For assistance with the Turbo Tax Prepaid Card, please see the below information:

 

https://turbodebitcard.intuit.com/contact-us

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Lost card how to get a new one

Stolen Intuit turbo card need to block it report it and have it replaced don't have card number it the last 4 digits is [PII Removed] my name is Rebecca [PII Removed] the phone number on account is [phone number removed] I got the card in 2020 it expires on [Removed] I need to report and get a new one

 

AshleyLO
Intuit Alumni

Lost card how to get a new one

This is a public forum, please don't leave any personally identifying information here. Please call the Turbo Visa Customer Service phone number to report your card stolen: (888) 285-4169 

Or you can report it stolen here: https://turbodebitcard.intuit.com/

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Bs1113-
New Member

Lost card how to get a new one

name is [removed] lost card on Tuesday and stil has a lot of money on it please send a new one to the address provided

AshleyLO
Intuit Alumni

Lost card how to get a new one

@Bs1113 Please do not put your personal information here. This is a public forum. For immediate assistance with your lost Turbo Visa, please call (888) 285-4169 or visit TurboDebitCard.com  to report your card lost.

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elmarie38
New Member

Lost card how to get a new one

I lost my turbotax visa debit card and would like a replacement card, I have been calling the turbotax phone number but they are unavailable.

TerukoL
Intuit Alumni

Lost card how to get a new one

This is an open, internet forum, so we are not able to assist with lost Turbo Visa Cards. If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

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Ernesta99
New Member

Lost card how to get a new one

I lost my card I wanted to know how I could get a new one or what number to call

CassLO
Intuit Alumni

Lost card how to get a new one

@Ernesta99 If you lose your card or believe it to be stolen, log in to report it lost/stolen.  You may also call, If it is past 10 business days and you have not received your card, please click here for the customer care phone number. When you call the number follow the steps below :

  1. Listen to the recording 
  2. Press 2 to continue using the automated system.
  3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
  4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
  5. Press 2 for the option of " have not yet received your card".
  6. Next you will be prompted to enter your social security number, zip code, and birth date. 

When will I receive my Turbo® Visa® Debit Card?

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Lost card how to get a new one

I used TurboTax and now lost my card.and moved to a new address I need another up to date

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