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CarissaM
Intuit Alumni

IND-032-04 Error.

The answer is no, as this is exactly what the IRS recommends. You can view more information on this here. @plong2022

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IND-032-04 Error.

Don't be frustrated like I was when you encounter this error after multiple tries with entering different AGI numbers to correct the problem. The following steps will resolve this efile issue;

1. Create an account with IRS in IRS.GOV for both you and your joint filer, if you already don't have one. (https://www.irs.gov/pub/irs-pdf/p5507.pdf

2.  Generate IP PIN in for your IRS accounts for both you and your joint filer. (https://www.irs.gov/iden[product key removed]-scams/get-an-identity-protection-pin

3. Update your IP PIN in your tax return for both you and your joint filer. This can be done via Federal Taxes-  Other Tax Situations menu - Other Return Info - Identity Protection PIN - in Turbo Tax.

4. Review your return in Turbo tax and make sure your form 1040 form has the IP PIN filled.

5. efile your return.

  

Cheers.

GW77
New Member

IND-032-04 Error.

I had the same problem this year which I never had before.  TurboTax asked for my wife's prior year AGI???  We've filed married joint returns for years without this issue.  I agree it's a TurboTax problem that they need to fix ASAP.  TurboTax shouldn't be asking me to insert my wife's AGI considering we've always filed a joint return so there's only one AGI for the both of us.  On top of that, TurboTax automatically populates the window with the answer which is the AGI from the joint return from the previous year.  I let it go as I thought TurboTax was correct in inserting the previous year's AGI for both of us.  THE RETURN WAS REJECTED, yikes!! 

I did some homework on theTurboTax website for this issue & read where numerous taxpayers were over riding the automatic AGI TurboTax inserts with $0 when their wife's name appeared.  It seemed to work for many others so I tried it & thank the Lord, it worked..what a relief compared to having to print up (3) separate returns & mailing them out (1 Federal + 2 states).  It's especially frustrating because when you buy TurboTax, you get a free e-file included & if you need additional states, you may have already paid (which I did) for extra state e-files before you know that your Federal Return got rejected & therefore they all are rejected!!!

Please fix this issue TurboTax...it's not fair to your customers that have to go through this stress & frustration, thanks.

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