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Customer support is available from 5 a.m. to 9 p.m. Pacific time
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
I’m having the same issue 😡 It took $130 from me for self employed and I tried to refund cuz I don’t need it. It says my case is closed so idk if I’ll get my money back or not. Very pissed off about this
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