I was charged twice by turbotax when I was filing my tax refund. I already submitted a refund ticket last week and I tried tracking it and says Case closed?

Jessa25 · ‎February 22, 2021

How would I know if I would get refunded by the second charge? I didn’t get any update via e-mail.

xmasbaby0 · ‎February 22, 2021

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Denvermarti100 · ‎April 11, 2021

I’m having the same issue 😡 It took $130 from me for self employed and I tried to refund cuz I don’t need it. It says my case is closed so idk if I’ll get my money back or not. Very pissed off about this

ChondelLO · ‎April 11, 2021

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I was charged twice by turbotax when I was filing my tax refund. I already submitted a refund ticket last week and I tried tracking it and says Case closed?