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You can just abandon the account or if you didn't register or pay, you can clear your return and leave it blank: https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online
There is no way to completely delete an account.
Help with requesting a refund on your TurboTax product has been provided by clicking here.
I wish to cancel an order placed on April 7th.
For assistance with cancelling an order, please reach out to TurboTax Customer Support for assistance. The below Help Article provides instructions:
What is the TurboTax phone number?
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