I still haven’t received my tax refund. I was supposed to have it in my account by 3/28/2020 at the latest. It has been over 26 days since I filed and they were accepted on the 3/5/2020

[Johnsongeorge384]

Ann u were post take it out of my federal return 

[TerukoL]

TurboTax does not receive updates from the IRS once they have accepted your return. The IRS issues most refunds in about 21 days, although some returns take more time to review. To find out where your refund is, first check your e-file status. If it's been processed and accepted, you can begin to track your refund at the IRS Where's My Refund? site.  You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status. The IRS will issue your refund when your return is approved.

If it has been more than 21 days since your return was accepted,  You will need to contact the IRS  at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update. 

When you call, make sure you have the following information:

• tax year
• social security number
• filing status
• exact refund amount

When calling the IRS do NOT choose Option 1. 

Choose Option 2 after you choose the language. 

• Then Press 1  
• Then Press 4 
• Then Press 2, it will then transfer you to an agent. 

Please click When will I get my IRS tax refund? to learn more.

[Simmom04]

Yeah that doesn’t work. There is no one available to speak with. 

[CatinaT1]

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

There is a delay in processing the returns as the IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect.  

IRS operations

[Rocky8]

I've been trying to get hold of them since last week but I keep getting the same message saying " Due to high call volume we cannot take your call, please try again later or next day". I got a mail asking for Form 8962 and a copy of 1095 A which I already mailed it back to them and since then on checking my status online it's saying "Your tax return is still being processed." 

Please share your thoughts.

[Rocky8]

didnt work for me

[MinhT1]

@Rocky8

All IRS operations especially the processing of manual forms mailed or faxed, are much slower during the pandemic.

Please read this IRS document for more information.

[Dallasmalone]

I have not heard from the IRS or been able to get an answer from them. My return was accepted Feb. 12, 2021. Any suggestions? I got my state return back. Checked the where is my refund site only says processing. 

[Dallasmalone]

What about e filing through turbo tax? Why is it so delayed?

[SamS1]

It depends.  Did you have unemployment benefits. So to not have to process thousands of amended returns, if you had unemployment benefits the IRS could be holding your return for processing once their systems are updated for the American Rescue Plan Act that excludes the first $10,200 of unemployment benefits, if your adjusted gross income is less than $150,000. 

If you have earned income credit and/or additional child tax credit, it is probably delayed. Returns with either of these credits are covered under the PATH act, which gives the IRS authority to delay the refund to verify dependent information on your return. For 2020, the IRS was not issuing refunds for these returns until the 1st week of March. 

Do you have any refund offsets such as back taxes, student loans, child support, state obligations (Court costs), etc. This could delay your refund. If you answered the stimulus questions incorrectly, this could delay your refund. 

Did you enter the correct stimulus payment information in TurboTax.  The IRS is matching payments made to amounts indicated on your tax return.  If you received a payment but trying to claim the Recovery Rebate credit, you will be receiving a letter.

Keep checking IRS.gov "Where's my Refund" for the most up to date information. 

[snasiri8110]

where is my tex refund

[KathrynG3]

There are a number of reasons why a tax return refund could be delayed.

See IRS Let Us Help You for ways to reach the IRS. Or, click this link to determine what is on file at IRS: View Your Tax Account Information. Since it has been more than 21 days, check with the IRS to find out why. 

Otherwise, click the link for help getting a local taxpayer advocate. Contact the Taxpayer Advocate Service Online at: Taxpayer Advocate Service Contact Us. 

For all related taxpayer advocate information, see: Topic No. 104 Taxpayer Advocate Service – Your Voice at the IRS.

If three may be offsets, or past due debt, then instead, go to: 

• Treasury Offset Program & Debt Management Services to check if there is any refund offset involved.

Otherwise, see: Who Can Garnish an Income Tax Refund? - TurboTax Tax Tips & Videos.

@snasiri8110

[lauren1222]

So I was wondering why I haven't gotten my refund. Did it at H and R block. They stated they put in the wrong stimulus amount. So now I will be getting 1000 dollars less back. What can I do now? They said I can't amend it and it's still pending. 

[VolvoGirl]

If you filed your return through HR Block you need to go back to them for any info.  

If the IRS Adjusted your return for the wrong Stimulus amount there's nothing you can do or amend.

Did you receive the full amount for both the first 2 Stimulus payments?  Better check your 1040 line 30 and see if an amount is listed.  That's been a common problem.  You might have answered the Stimulus questions wrong and tried to claim  it again or some more on line 30.  So the IRS took it off because you already got it.  They know they sent it to you.