@nadatrans22 wrote:
can you e-mail me my a copy of my 2020 tax return? to
This is a public user community forum, not a direct route to TurboTax Support. But TurboTax Support will not email you a copy of your 2020 tax return. It is not secure to send a tax return in regular email anyway. A return has way too much personal and sensitive information.
Also you posted your email address in your comment above in this public Internet forum. It looks like the forum privacy filter has automatically removed it for your protection. You should not post any personal information in this public user forum to avoid spams/scams.
If you used Online TurboTax for your 2020 return, you should be able to retrieve it yourself from your online account. Any return prepared in desktop software will not be in an online account.
First see this:
FAQ: How do I access my prior year return?
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...
Log in and click on the Documents tab in the left menu column, and then a dropdown list of years should appear. Choose the year, and then way off to the right of the screen, you should see a link to download the PDF. If that didn't work, here's another method:
Go to the Tax Home. Scroll down the Tax Home page to the section "Your Tax Returns & Documents." Expand that section and choose the tax year 2020. Then you can choose to "Download/print the PDF", or if you just need the 2020 AGI, then once you choose 2020 there should be a link to "View adjusted gross income (AGI.)"
If you do all that, but there's no evidence of prior returns in that section "Your Tax Returns & Documents", then you likely have multiple accounts and signed into the wrong one. Many people end up with multiple accounts.
You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
