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chelm00
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I need a copy of my 2014 return due to audit by IRS and no longer have the computer that I saved it on. Can you help?

Need help obtaining a copy of 2014 tax return which I used the turbo tax for rental properties and have been audited by the IRS

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I need a copy of my 2014 return due to audit by IRS and no longer have the computer that I saved it on. Can you help?

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Go to this IRS website for free federal tax return transcripts - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return to include copies of W-2's from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

See the following TurboTax support FAQ on accessing a copy of a 2015 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.

If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts

If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

Use the following TurboTax website to contact TurboTax customer service/support.  Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

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3 Replies

I need a copy of my 2014 return due to audit by IRS and no longer have the computer that I saved it on. Can you help?

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Go to this IRS website for free federal tax return transcripts - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return to include copies of W-2's from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

See the following TurboTax support FAQ on accessing a copy of a 2015 or earlier return completed using the online editions -https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

You have to sign onto your TurboTax online account with the exact same userid and password you used to create the account.

If you may have forgotten some of your login information, see the following TurboTax support FAQ -https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password

Or you may have multiple accounts, see this - https://ttlc.intuit.com/questions/1901486-problems-associated-with-multiple-turbotax-accounts

If you receive a message that your tax return is Locked or that you need to pay for the account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/2926523

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

Use the following TurboTax website to contact TurboTax customer service/support.  Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

I need a copy of my 2014 return due to audit by IRS and no longer have the computer that I saved it on. Can you help?

Hello,

 

need a copy of my 2018 return due to audit by IRS and no longer have the computer that I saved it on. Can you help?

 

Radford Thomas

I need a copy of my 2014 return due to audit by IRS and no longer have the computer that I saved it on. Can you help?


@radsue8964 wrote:

Hello,

 

need a copy of my 2018 return due to audit by IRS and no longer have the computer that I saved it on. Can you help?

 

Radford Thomas


To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

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