TurboTax FAQ
TurboTax FAQ
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Forgot your TurboTax Online User ID or password?

If you forgot your TurboTax account login, go to our account recovery page, enter your email address and follow the on-screen instructions. We'll send you a list of all User IDs tied to that email address.

Note: If you are currently signed in and are trying to recover information for a different account, please sign out before you visit the account recovery page.