How to fix error 70001

[kuehn]

when opening turbotax from a freshly booted up PC, am getting error 70001, saying "TurboTax is already running under anotehr usersaccount.  Switch users and run turbotax from the other user account to continue"     This is the only profile the software has ever been run under

[MichelleLO]

For assistance with Error Code 70001, please see the below TurboTax Help Article.
Error Code 70001 when using TurboTax Desktop

[kuehn]

That does not resolve the issue

Even with the firewall turned off receiving same error - internet connection is fine as well - please advise

[kuehn]

That does not resolve the issue

Even with the firewall turned off receiving same error - internet connection is fine as well - please advise

[MichelleLO]

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue. 

What is the TurboTax phone number?