Per the IRS website: Once we verify your identity and confirm you submitted the tax return, we'll continue processing your return. It will take approximately nine weeks to process. Please see the IRS link Understanding Your 4883C Letter for additional information.
Same exact thing... I did the ID Verify online 3/3 and was successful, but now, 16 days later still no update! Just says "still being processed." I've called twice and was told they can't really see what's going on but generally I'll need to wait 6 weeks. So frustrating!!!!!!!!!!!!!!!!!
Patience is a virtue when dealing with the IRS. They do ask you if it has not been processed after 60 days, to contact the IRS to request an update.
You can contact the IRS by following the instructions here.
If we can't verify online the only options are credit card number or loan account numbers which I don't have either. And the verify id telephone is not automated. How can I verify my Id???????? I misplaced my letter..plz help
The following IRS page lists the items needed for identity verification: https://www.irs.gov/identity-theft-fraud-scams/identity-verification
TurboTax does not have any information beyond this. If you need further assistance with the process, you will need to speak directly with an IRS agent. However, at this time IRS live phone assistance is not available. When it becomes available again, go here for steps to reach a live IRS agent when you call.