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Anonymous
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Efile federal status

I efile federal today , got an email message that my return was transmitted and accepted by IRS . i went to the irs web site that confirms my return to check status . I am glad I have a pdf copy that showed the return was electronic transmitted .

however on my Desktop app says that I have not filed . I am confused of the status and how it will effect me  . Any insights would be much appreciated 

 

 

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22 Replies

Efile federal status

You just e-filed today?   You are expecting the IRS to show information on the refund site too soon.   Give the IRS a couple of days and then you can check the refund site.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Anonymous
Not applicable

Efile federal status

Sorry for the misunderstanding , I have no issues with irs , the issue is with turbo app stating that I did not Efile yet while it did.

My  tax return on the app does not have a efiled status . Just waiting to Be Filed 

Efile federal status

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Anonymous
Not applicable

Efile federal status

Yes, as I stated I efile and irs has it .

got the 2 emails as asked .

 

the issue is that turbo app still shows that it is waiting to be efile. Not Already efiled on the return in turbo tax app .

 

Sorry again if i an not clear enough 

 

Efile federal status

Not sure where you are looking ---- if you used desktop software you are not going to see anything about your 2021 return in an online account.   You will see that you filed it in your desktop software.   Click Review.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Anonymous
Not applicable

Efile federal status

Firstly , Turbo tax should state I have already file instead of allowing me to file again and secondly in previous years , It is said that I have already file in the status  on my desktop version app. 

So there is a mismatch between turbo efiled transmit and what is on the app desktop that did not record it transmitted earlier  

 

Efile federal status

@Anonymous It is impossible to e-file the same tax return twice.  Any attempt to file the same return again would be rejected.   Contact customer support for help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Anonymous
Not applicable

Efile federal status

Yea , you are correct that you cannot File twice. 
i know my tax transmit / efiled was good to irs. It is just my desktop turbo tax that state I need to efile based on the status 

 

anyway , I called support today but no success

1) first call was 1 hour and she told me that she will escalate but instead she closed the ticket 

2) 2nd call was 2 hours and she was working with someone on chat I believe but it was too long to be on the phone and asked for follow up to me via email and not closed the ticket 

 

this year has been problematic with turbo, besides this issue , 1116 schedule b and update loop problems.

 

anyway , my return is good this year but the .tax file / turbo app is the issue which i will have to deal next year ( if I turbo tax)  if support cannot resolve . 

thanks for your reply 

 

Efile federal status

There is nothing to be dealt with next year, if you know your 2021 AGI you can e-File next year.

Efile federal status

TurboTax does not have a desktop app.  It has a desktop program that can be downloaded to a desktop or installed from a CD..  The app is for a tablet or mobile phone.  If you filed from a desktop you either used the desktop version or the online version.  Check the program that you filed from.

Efile federal status

Correct ... if you filed from the online program and it was accepted then transferred the return to the downloaded version it will NOT have the acceptance information ... the programs do not communicate that way. 

Anonymous
Not applicable

Efile federal status

but for my case , it was transmitted from my desktop version not online  .

 

however my desktop app still shows status unfiled even when it had. The turbo desktop app does not reflect correct status which is already efile 

Anonymous
Not applicable

Efile federal status

Sorry my i mean desktop version not app .

Anonymous
Not applicable

Efile federal status

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