Can't access my turbo prepaid card account online to view my card information

[foehunnet]

i had this question as well the be las comment helped me. you will receive an email right after you file CHECK YOUR TRASH FOLDER

[foehunnet]

check your trash folder for the email regarding setting up your card.

[foehunnet]

check your trash folder. there will be a email on how to set up your card.

[foehunnet]

check your trash folder. there will be a email on how to set up your card.

[foehunnet]

check your trash folder. there will be a email on how to set up your card.

[foehunnet]

check your trash folder. there will be a email on how to set up your card. CHECK YOUR TRASH FOLDER 

[Yoii]

Ive the same problem... when am I supposed to get the other email explaining about setting up my debit card?  I got the first email saying my loan was deposited but I dont have my card number yet in order for me to create a profile. I dont have anything on my trash nor spam 

[foehunnet]

the email shouldve been sent right after you filed. try looking through your trash for the day you actually filed it.

[JeanneLO]

If you have questions or need assistance  with your Turbo Prepaid Visa card, please visit:

https://turbodebitcard.intuit.com/, also you can call 1-888-285-4169.

Additionally here is more information on the Turbo Visa Debit Card:

https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569

[Bsllbp2013]

Need help! Talked To a dozen people today and nobody seems to have any idea what’s going on! I got through all the steps needed and then I was supposed to verify my email address and I got a code and my phone died. So I can’t enter this information anywhere and nobody seems to know how to help! And then it keeps asking for my card number, I don’t have one obviously it’s temporary!

[JamikaLO]

If you are approved for the Refund Advance, you’ll receive an email within 1 hour that explains how to set up your Turbo Card account and start spending online. Please refer to the email sent on how to set up the online account. For more information click here. 

[Delisha4425]

Has anyone been able to access there turbo prepaid card account to get there card information?

[CassLO]

If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call us toll-free at (888) 285-4169.

If you received a Refund Advance last year, you’ll need to create a new account to see your Refund Advance funds for this year. You won’t see the funds if you log in with the account you made last year.

For additional information please click the link below:

Getting to know the Turbo® Visa® Debit Card

[acarroll1989]

@CarissaM 

The problem is that we can't purchase anything with the temporary card that was given in the account. All the online purchases was have tried, none of them went through. It's declined. So we need help to actually use this temp card intil we recieve a phyical one in the mail. What I've been reading is that people haven't been receiving their cards either. This is horrible.

[acarroll1989]

I've accessed my account and got a temporary card number but it doesn't work and no one will help you. Everyone elses temporary card doesn't work.