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gitzcpa1
Returning Member

broker download was corrected but TurboTax still downloads original incorrect information

I deleted the original 1099 download from my broker and downloaded again.  The original - incorrect information is still on the download.  I called the broker and they say it is TurboTax problem - how do I get this fixed so the IRS will not reject my return?

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3 Replies
MichelleLO
Intuit Alumni

broker download was corrected but TurboTax still downloads original incorrect information

Please click here to review the steps provided by KathrynG3 in this Community Thread for importing a corrected consolidated 1099.

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gitzcpa1
Returning Member

broker download was corrected but TurboTax still downloads original incorrect information

I deleted the original download from the broker and downloaded the new form.  However, the broker download still provided the original - now incorrect - information.  I have not filed but it will be very complicated to make the changes manually and Schwab said not their problem - to contact Intuit.  Don't get get corrected information for the 1099 downloads?

If not - your program is worthless and I will go elsewhere forever.

 

HeatherPLO
Intuit Alumni

broker download was corrected but TurboTax still downloads original incorrect information

Please see our Help Article which provides troubleshooting steps for importing your 1099.

 

If this doesn't resolve your concern, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible so we can take a closer look at your concern.  

 

@gitzcpa1 

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