What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

[dfg5133]

Same. I’m waiting on a taxpayer advocate to call me as well. They told me to give it about 5 business days. I’m praying something comes of this 

[Zyriah97]

Awesome") I hope everything works out with you!! We did had to wait couple days too. I thought it was someone local.

[Krystal31]

Been a few months

[Mslatams]

How do you get a tax advocate?!?!  I looked up the ones here in Montana and it says the offices are all closed. I REALLY need my refund before we get in an even deeper hole and have to move in with my in laws! Any help would be greatly appreciated!

[Tanzi3]

Have you tried calling the irs? I called every month since March and finally got my taxes on the 25th of November. They kept sending referrals over to the department to catch there attention. 

[EXOTICINDIAN]

Call this number and they will take your case. This is one of the IRS number I called for an tax advocate (877) 777-4778. 

[EXOTICINDIAN]

It won't post their number. Mmmm right seven seven .seven,seven,seven and four seven seven eight

[terry-kimball]

You Google IRS tax advocate.  You have to be behind in medical or rent or car payments or something like that.  When they determine that you are really in need then you get sent to intake.  I had to wait on hold for 1 1/2 hours!  Then you explain what's going on to them.  They give you a file number and tell you in 3 business days the tax advocate will call you.  I just got the call yesterday.  My amended tax return they said just got to the system and I mailed it in July!!!  She said they had truck after truck with stack after stack of unopened mail!!  Over a million at least!  Now that they system finally has mine she's saying it'll be February before I get it!!  That's for this year, then there's next year!  This has truly been an awful year!!  Good luck to you... I'm in Phoenix and I know it feels hopeless at times. 

[xmasbaby0]

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

[DatgirlTee12]

I called the IRS and that's how I got a tax advocate

[dfg5133]

Yessss definitely you guys good the IRS number for taxpayer advocate and have them refer you to one. I received a call in 4 business days. Make sure you take down your advocates ID#, fax number, phone number, and your case#. I just received a letter from the IRS and my status should be updated by January 12th, 2021. I’ve been waiting since February of this year for an update

[Clouthen]

I filled in Feb and still haven't gotten my refund

[DoninGA]

---

@Clouthen wrote:

I filled in Feb and still haven't gotten my refund

---

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[dfg5133]

My status bar has finally popped back up on Where’s My Refund tool! I have been waiting since February, hopefully I’ll have a date soon. 

[terry-kimball]

I hope that's good news.  I am still waiting for my amended tax return.  I have an advocate now and she's saying Feb 2021!  I think it's ridiculous!  Our government should be better prepared than that.  A lot of us has had undue hardships because of them.  I'm due i speak for many!