Adjusted Gross Income

Forum|Forum|4 years ago
April 7, 2022
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TurboTax PLUS Online

gasbu01Author

Level 2

My Federal Tax refund was less than Turbo Tax stated because the IRS says my Adjusted Gross Income was greater than what the IRS allows for a couple filing jointly. Turbo Tax should have pick this up when I submitted my return. Is there an error in the Turbo Tax program?

Thank you.

xmasbaby0

Level 15

It sounds like you received a generic message that the IRS gives you when they adjust your refund. Does it also list several other possible reasons for the change in your refund--like something about dependent SSN's, computation errors, etc.?

TurboTax does not get any information from the IRS after you file your tax return, so no one at TT knows why your refund was less.

You have not mentioned any specific amounts. Sometimes we can make an educated guess as to the reason for your reduced refund if you mention specific amounts--for example if your refund was short by $1400---it is likely to be a mix up regarding the 3rd EIP payment. If it is short by $1800 or $1500 or a multiple of that amount --- maybe a mixup regarding the advance child tax credit payments. Or---the fees you were supposed to pay for using TurboTax + the "refund processing fee" charged by the third party bank….

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

The IRS will send you a letter that explains why your refund was reduced. Meanwhile it might help you to check your online IRS account.

https://www.irs.gov/payments/your-online-account

https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-round-economic-impact-payment-topic-j-payment-issued-but-lost-stolen-destroyed-or-not-received

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

gasbu01Author

Level 2

I went through my bank statements for the year of 2021. January 4 2021 I received $1200.00 and on March 17 2021 I received $2800.00 from the IRS for the Economic Impact Payment. My understanding this is not taxed. On January 12 2022 I received a letter from the IRS with a statement that I had received $1400.00 from the American Rescue Plan for the year 2021. I also found on the IRS web page that this amount does not need to be reported. My 2021 Adjusted Gross Income for the year 2021 was $150,043.00 which is over the IRS allotted amount for a couple filing jointly.

I followed the instructions from Turbo Tax and answered all questions. So I am confused, please advise.

Thank you.