2020 Federal Tax Return Rejected

[gingerbreadpk]

it keeps rejecting my 2019 AGI that i keep sending for verification.  I am using the number off my 2019 federal taxes, line 8.  Cant figure out why, except we haven't used Turbo Tax in a few years.  Had a bookkeeper doing our taxes.  What do I do to get them to verify?

[Mammoth1]

Replace the AGI with 0 (Zero).  It worked for me.

[ChondelLO]

Please visit the TurboTax Help article below for steps to take when the AGI is correct but you still receive a rejection. 

E-file reject IND-031-04 or IND-032-04: The AGI or...

[RobertTiede]

F1099R-502-02 The Federal Id Number entered does not match what the IRS has on file.

When I opened my Turbo Tax I did not see any errors.  I ran the review again and got no errors.  How do i identify what is in error?

Robert Tiede

[EbonyA]

If you received an e-file rejection then Turbo Tax identifies the reason and provides the ability to fix it. Have you followed these steps? @RobertTiede.

[Rod2020]

I checked the AGI amount from 2019 and what I entered was correct, so I took the suggestion from the software and plan to resubmit via USPS without changing anything.  Does that mean I am looking at future problems with the IRS over this? 

[CarissaM]

@Rod2020 this would be best answered by clicking here to contact customer support. 

[0901]

i have been trying for over a week now to get my taxes filed and they keep getting rejected with this IND

510-02 i don't understand why

[HeatherPLO]

IND-510-02 - The Spouse SSN in the return must not be the same as the Primary SSN on another return filed for the same tax year.

You may need to print and mail your return if you are not able to resolve this error.  Please see the Help Articles here for further assistance:   How do I fix a rejected return? - TurboTax

When a tax return can't be e-filed no matter what ...

How do I print and mail my return in TurboTax Onli...

[2Quacks4-80]

used corrected 2019 turbo Tax of $14,283 for AGI in place of the 7,708 originally submitted. Hopefully, this correction was satisfactory.  I filled in a highlighted box , that appeared later telling me the original AGI was incorrect , so I filled in with that $14,283 correction and hit submission and it dissapeared, so I thought it was accepted? 

[12Debbie]

My federal tax was rejected. I have correct the problem, I'm trying to summit the correct forms and a second payment is requested. Will I get a credit on my first payment? 

[jade745]

GM Turbo Tax,

My return was rejected twice already AGI was correct at 405 but  belief the last year the self selected pin # for 2019 was incorrect and may be the REJECTION REASON?  NEED HELP TO CORRECT THE PROBLEM AND SEND MY 2020 TAXES.  HOW CAN I SEE LAST YEAR PIN NUMBER AND MAKE THE CORRECTION?.

[CatinaT1]

Try using 0 for your AGI.

[ChaseThomason]

Could you please clarify your statement?  return rejected due to PIN not matching 2019 pin? 

Program for 2020 says, pick any 5 digit number, says nothing about it needing to be the same as last years Pin. 

BTW, was also rejected in 2019, same issue with AGI. Although I used a PIN for 2019 since it was rejected online, that PIN would not matter anyway? Thanks

[ellab8501]

I can’t get in to fix my 2020 taxes. It’s showing excepted by the IRS.