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My name is Nathan hester, I used turbo tax to file my very simple W2s for free not noticing I was on a type of delux version which ended up costing me a little over 90 dollars.I have reached out to customer service about this mistake and would like to request a one time refund thank you.
Refer to the TurboTax article How do I request a refund for my TurboTax product? for details.
Sharon,
I have requested a refund for products here (How do I request a refund for my TurboTax product?) but how do I track the refund requests if I never received a case #?
How long does a refund of products take? Seems like a number of people are having the same issue and long delays here.
You can track your refund at the Refund Request page.

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