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clc1013
New Member

My son passed away in 2019

I wanted to know if Douglas C did his 2018 taxes using Turbo Tax. His id is [email address removed].

3 Replies
VolvoGirl
Level 15

My son passed away in 2019

This is just a user forum.  Contact Customer Service
5am-9pm Pacific Time Monday - Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

maybe you can use this to find one.  First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

 

Or ask the IRS.  Call the IRS at 1-800-829-1040. 

ahamons1488
New Member

My son passed away in 2019

I need to file my son's taxes for 2018-19

AkinaLO
Employee TurboTax Specialist

My son passed away in 2019

You can start a tax return by using this link below.

Start a Tax Return

 

If you need to print and mail his return, please follow the instructions below. We are sorry for your loss.

How do I print and mail my return in TurboTax Onli ...

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