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New Member

My son passed away in 2019

I wanted to know if Douglas C did his 2018 taxes using Turbo Tax. His id is [email address removed].

3 Replies
Level 15

My son passed away in 2019

This is just a user forum.  Contact Customer Service
5am-9pm Pacific Time Monday - Friday

What is the Turbo Tax phone number


maybe you can use this to find one.  First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.


Or ask the IRS.  Call the IRS at 1-800-829-1040. 

New Member

My son passed away in 2019

I need to file my son's taxes for 2018-19

Employee TurboTax Specialist

My son passed away in 2019

You can start a tax return by using this link below.

Start a Tax Return


If you need to print and mail his return, please follow the instructions below. We are sorry for your loss.

How do I print and mail my return in TurboTax Onli ...

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