My return is more than enough. I haven’t clicked on amend return. And I also have taxable income. It won’t allow me to pay the fee’s with my refund.

[VolvoGirl]

Is your Federal refund big enough to cover the fees plus the EXTRA 40 Refund Processing Service charge (45 in California)?

https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-...

And any refund that is from line 28 or 30 will not be considered for the refund processing service ... so is your federal refund more than those 2 credits combined?

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

[stewartbri1993]

Yes, it’s 17k

[VolvoGirl]

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[VolvoGirl]

The first link I posted has several reasons. 

https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-... 

[stewartbri1993]

I never clicked anything stating a paper, and doesn’t it ask that after you’ve paid the fees? Also, What would consider this an 8888? And a few of my friends are trying to file returns as well said they’ve had the same problem