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TurboTax Help

Why can't I deduct my TurboTax fees from my refund?

There are several situations where you won't be able to use the Pay With My Refund service, including:

  • You're filing a paper return
  • You don't have a federal refund
  • Your federal refund isn't enough to cover the fees
  • You're filing with a foreign address
  • Form 8888 is in your return
  • You already used the service when you initially e-filed your federal return
  • You already filed your federal return and are now only filing your state return

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