My federal got deposited into my bank account and a huge chunk of it is missing?

[sracicot1990]

It also happened to my boyfriend...only thing we both did different was try to get a refund advance ...I feel like we are both bring frauded ! We want our whole refund like we both deserve ! Please help ! What do we do ?

[sracicot1990]

Which I read also shares your information when u try to get the refund advance ! That’s the only thing we both did different this year ! We have never had this problem before and it’s the only I can think of ! What happened to our refunds ? This needs to be solved immediately! We trusted turbo tax and we both almost all of our federal return taken from us ! This needs to solved and we want are hard earned deserved money ! 

[JeanneLO]

After the Refund Advance is deposited the rest of your applicable refund (minus any TurboTax fees) will be loaded on the same Turbo Visa Debit Card as your Refund Advance, typically within 21 days from IRS acceptance. Check your refund status here. If the remaining balance of your refund is less than what you expected please see this TurboTax FAQ: https://ttlc.intuit.com/community/refunds/help/why-is-my-direct-deposited-refund-or-check-lower-than....

[sracicot1990]

And I have 1,900 dollars from my federal not there not  turbo tax fees ..I have been using turbo tax a lot of years ..and my boyfriend is missing 2,100 dollars ...the thing we both did different this year was trying to get the refund advance where they share ur information I found after looking Into it more ....which makes me feel like we got frauded ...and we both went on IRS check my status ...and it says no information intill they get our refund or 24 hours after e-filing ...when I did my taxes early and they got accepted on January 21st ...so we both feel like we got frauded from turbo tax bank who sends u a re fund ...that’s a lot of money to he missing ..:we just want our money ...

[TerukoL]

I would suggest that you call the IRS to see why money is missing from your return. The most common reason for a reduced refund is an IRS refund offset. A refund offset is when an IRS refund is reduced or intercepted because they discovered something incorrect on your return, to pay off delinquent debt, such as past-due child support, outstanding student loans, or unpaid state income tax.

You'll get an explanatory letter from the Bureau of the Fiscal Service if your refund is offset. The remainder of your refund will be processed as usual. An offset shouldn't delay it unless your entire refund was applied to your debt.

You can call the IRS 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with an update.

Please click this link to learn more about refund offset. https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

[Moejones32]

Same thing just happened to me this year now no one knows where is my missing refund 

[CatinaT1]

You will need to contact the IRS for information. It might be easiest to set up an account with them.

IRS Individual Online Account  

• Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
• With an IRS Individual Online Account, people can:
• View balance owed, payment history and schedule payments.
• Cancel scheduled payments.
• Get transcripts.
• View or create payment plans.
• See digital copies of some IRS notices.
• View key data from their most recently filed tax return, including adjusted gross income.
• Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
• View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.