My boyfriend and I have never received any of our Arkansas state income tax refunds due to us since 2016. We mail them off every year and nothing. What do we do?

[arklatexanimalre]

We live in Texas but work in Arkansas and qualify for the border city exemption.  Arkansas doesn’t let us file electronically so I have no way to track anything.

[DoninGA]

Go to this Arkansas website for contact information concerning income tax returns - https://www.dfa.arkansas.gov/contact-info

[Critter-3]

Why are you having AK taxes withheld at all ?   If you did not you would have no reason to file a return for the refund at all.  Talk to your employers about the withholding situation.