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New Member

It’s been months since I filed and I still haven’t recieved my Federal refund

 
22 Replies
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Level 15

It’s been months since I filed and I still haven’t recieved my Federal refund

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Highlighted
New Member

It’s been months since I filed and I still haven’t recieved my Federal refund

I filed on March 1st. Because this was my first time filing on turbo tax and I didn't have last year's tax information (this is only the second year I have filed my taxes.. not fraudulent just young lol) I had to file via mail. I have no way of knowing if it was "accepted" or if it somehow got lost in the mail or what. 

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Level 15

It’s been months since I filed and I still haven’t recieved my Federal refund

Mailed returns don't get Accepted or Rejected.  And Turbo Tax will always say Ready to Mail.  They don't know if or when you actually mailed it.  The only way to know if the IRS got it is to mail it with a tracking number from the post office.

 

They are not processing mailed returns right now.  The mail is stacking up in trailers at the IRS.

 

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

Highlighted
New Member

It’s been months since I filed and I still haven’t recieved my Federal refund

Hello  my name christina I sent my Taxes in February and I still haven't got my Taxes 

Highlighted
New Member

It’s been months since I filed and I still haven’t recieved my Federal refund

I efiled my grandson's return today. It was rejected because of the birthdate but the birthdate is correct. What do i do now. I also filed by print in February. There's nothing on the IRS check my refund. I don't know what to do.

 

Highlighted
New Member

It’s been months since I filed and I still haven’t recieved my Federal refund

I filed my taxes in Mid April and I still haven't received my refunds yet. I sent them in by mail. I used the "Track my refunds" on the IRA website and they can't find my information. Should I send them in again or change it to efile instead? 

Also, I had the option to do efile but I didn't have the code from the previous years. 

Highlighted
New Member

It’s been months since I filed and I still haven’t recieved my Federal refund

I filed my grandsons tax returns in February for one and March for the other. The Federal track my refund has no information about the refunds. I tried to refile via e file for one grandson. The system kept kicking back saying the birth date was wrong. But it wasn't. Then my grandson received his State refund. He is still waiting on the Federal refund. My second grandson has received nothing.

Should I refile by  e file. Is anyone who filed with paper getting their Federal refunds?

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Level 15

It’s been months since I filed and I still haven’t recieved my Federal refund

To everyone....... if you mailed your return then do NOT mail it again and DO NOT efile.  You just have to keep waiting.   They are not processing mailed returns right now. The mail is stacking up in trailers at the IRS.

 

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

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Level 1

It’s been months since I filed and I still haven’t recieved my Federal refund

I have not received my refund or my stimulus, yet you are billing me for 155.00 Why is this .

 

 

Highlighted
Level 15

It’s been months since I filed and I still haven’t recieved my Federal refund


@alvindenys92 wrote:

I have not received my refund or my stimulus, yet you are billing me for 155.00 Why is this .

 

 


See this TurboTax support FAQ for payment of the TurboTax account fees when the federal tax refund is delayed - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

Highlighted
Returning Member

It’s been months since I filed and I still haven’t recieved my Federal refund

I did my taxes in February and I still not received it, I could really use the money. Could you see what the hold up is?

Highlighted
Level 15

It’s been months since I filed and I still haven’t recieved my Federal refund


@pepciej wrote:

I did my taxes in February and I still not received it, I could really use the money. Could you see what the hold up is?


Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Highlighted
New Member

It’s been months since I filed and I still haven’t recieved my Federal refund

Same here I filed my federal return was accepted back in April and still nothing I chuck statutes it just says being processed and no date given 

Highlighted
Level 15

It’s been months since I filed and I still haven’t recieved my Federal refund


@Slandrum03  wrote:

Same here I filed my federal return was accepted back in April and still nothing I chuck statutes it just says being processed and no date given 


Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.