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DGT
New Member

IRS rejected E-file twice in 2 days last May so I filed by mail. They received return on May 11 per certified mail receipt. Still no refund

IRS rejected E-file twice last May so I filed by mail which they received on May 11 per certified mail receipt. Still no refund as of 8/10/21.  I checked the IRS website for "Where is my refund" and they responded "We cannot provide any information about your refund. Be sure to verify your filing date; check with your tax preparer. " So I'm checking with Turbo Tax to see what my next step should be.  There was never any reason that the E-return was rejected so quickly so I don't know what they are looking for.

 

2 Replies
VolvoGirl
Level 15

IRS rejected E-file twice in 2 days last May so I filed by mail. They received return on May 11 per certified mail receipt. Still no refund

Sorry just keep waiting.  Turbo Tax can't find out anything for you.  Mailed returns are taking a very long time this year.

 

You are not alone. Millions are still waiting. Turbo Tax only gives you an estimated date. The IRS usually pays most refunds within 21 days. But these are not normal times. This year is taking the IRS longer to send the refunds. There are millions more people filing returns to get the Stimulus payment.

See this news article on Refunds being delayed
https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-a...

When will you get your refund?
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

IRS - Questions about Refunds
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

xmasbaby0
Level 15

IRS rejected E-file twice in 2 days last May so I filed by mail. They received return on May 11 per certified mail receipt. Still no refund

MAILED RETURNS

 

 

Per the IRS:

 

 

COVID-19 Mail Processing Delays

It’s taking us longer to process mailed documents including:

  • Paper tax returns, and
  • All tax return related correspondence.

We are processing all mail in the order we received it.

Do not file a second tax return or call the IRS.

 

 

 

 

 It can take 3-4 weeks  (or a LOT longer since the IRS is severely backlogged) for anything to show up on the IRS site when you mail a tax return.  Expect at least several months for complete processing of a mailed return and probably MUCH longer.

 

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

 

When the IRS opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

 

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

 

 

If you are wondering if you should send your return again——the IRS does not want you to file a second time.   Putting two tax returns into the system at the same time can lead to confusion and even more delays.   If you did not use tracking and do not know if the return was received—-you have to make your own judgement call and decide if you want to risk further delay by sending the return again.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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