Could you look in see why my card not working

[PaulaM]

Do you mean your prepaid card?

[paulette110668]

Yes I gave 16 number it's not working

[paulette110668]

I put my 16 number on the card the card not valid so how I'm get my money if the card not working

[paulette110668]

If this card don't work how I'm get my money I call the card in two days ago it work now today it's not working I'm just change where my money go

[CassandraLO]

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

Please see the TurboTax FAQ below for additional information:

https://ttlc.intuit.com/replies/6419975

[Kandish]

I will never use turbo tax again got the advance and the temporary card does not work and I call everyday and they tell me something else everyday it now I gotta wait on a new card next month never will I use them again 

[Cooleragain]

Same problem for me

[JeanneLO]

This is a public form and we do not have access to your Turbo Visa Debit Card here in the community. If you have questions or need assistance  with your Turbo Visa Debit Card, please visit:

https://turbodebitcard.intuit.com/, also you can call 1-888-285-4169.

Additionally here is more information on the Turbo Visa Debit Card:

https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569

[BerksFire50]

I been having the same issue. Numerous other complaint sites report the same. I wasn’t able to use my card for purchases so I transferred the money to PayPal. Then the next day can’t even do that. So here we are two days later and the card is still not working. I been calling turbo tax all morning to be disconnected every 45-60 minutes. This is an ongoing problem according to the reviews and other sites. Why is this still ongoing and not fixed?!? This is ridiculous. 

[TerukoL]

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options.

[TamaraM]

Phone number isn't working, nor the website. So how am I suppose to get my money out of this account? 

[TamaraM]

Phone number and the website isn't working. 

[TamaraM]

Phone number and website doesn't work. 

[Satan325]

I need to know why it’s not letting me in my turbo card app