Once Where's My Refund?  shows "Refund Sent" and a date, it could take up to 5 days for it to be reflected in your bank account, it all depends on the bank, how and when funds are credited. ... View more

As long as you got notice that your return was accepted, you're fine. You can also check here  e-file status lookup tool to be sure the IRS accepted the tax return. No information on the IRS tracker usually means that your return is still waiting to process. Make sure to wait 24 hours after your return is accepted to start tracking on WMR. Continue to check the website Where's My Refund daily for updates-as soon as there is new information available on your refund, it will be posted there. Why is there no record of my return at Where's My Refund (WMR)? https://ttlc.intuit.com/replies/4242575 What does Accepted mean? https://ttlc.intuit.com/replies/3958820 ... View more

Please contact us at (800)446-8848 5am to 9pm Pacific, for assistance. <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a> ... View more

Please follow the steps in the TurboTax FAQ for assistance with a forgotten password: Forgot your TurboTax Online User ID or password? https://ttlc.intuit.com/replies/3302318 ... View more

You should be able to withdraw from any ATM. Please see the information below listed on the website regarding ATM withdraws: Can I withdraw money from an ATM? -  https://bit.ly/2TPYQv9 Yes. You will create a 4-digit PIN (personal identification number) when you activate your personalized card. We may block ATM withdrawals in some countries due to fraud or security concerns. You may withdraw up to $500 per day with most Green Dot cards. Please see terms for your card regarding ATM withdrawal limits. https://bit.ly/2TPYQv9 ... View more

I have listed our contact information below and some information that may help with checking if your return was filed and if it was not, how to complete it, under the "No Record Found" link. To verify you have filed your return, check your e-file status. Make sure to wait at least 24 hours before checking your e-file status after filing.  If your e-file status shows "No Record" please click here - "No Record Found" when looking up your e-file status at turbotax.com  You would receive an email with a order number when you pay your TurboTax fees but that is not confirmation of your return being e-filed. When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return. If you find your return shows to mail and print your return, rather than e-file, you can change this and submit your return. Please see the TurboTax FAQ below, if this is the case. How do I change from mail to e-file in TurboTax Online? https://ttlc.intuit.com/replies/5561257 You can contact us at (800)446-8848 5am to 9pm Pacific. https://ttlc.intuit.com/replies/3300041 ... View more

For the most up-to-date information regarding the status of your tax return and a specific date of when to expect your refund, please visit the IRS  Where's My Refund? site. Unfortunately, once your return is accepted, the IRS does not send updates to TurboTax. If your return was accepted less than 21 days ago, hang in there. It can take anywhere from a few days to 3 weeks to go from acceptance to approval.  Here is the general timeline of e-filed returns: Transmission > Acceptance > Processing > Approval > Refund Please see the TurboTax FAQ below for additional information. If you are concerned, you can contact the IRS directly if it's past 21 days. To contact the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.   So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead. Then press 1 for "form, tax history, or payment".    Then press 3 "for all other questions." Then press 2 "for all other questions."   - When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.   - After it asks twice, you will get another menu. Then press 2 for personal or individual tax questions. It should then transfer you to an agent. Why do some refunds take longer than others? https://ttlc.intuit.com/replies/3302330 ... View more

Please see the instructions below on how to verify where your refund is going. This information is printed right on your return.  You can confirm what account your refund is going to by viewing the 1040 Form.   You will see your bank account information or method chosen on Lines 20 b,c & d of your Form 1040. This information can also be found on your TurboTax Electronic Filing Instructions Page.  If you did not print the instruction sheet, please follow these steps to print or view it: ·         Sign back into your TurboTax Account Scroll down to the bottom of the screen and click "Add a State" (You will not be adding a State, this is just a way to get you back into your tax return) ·         Next select "Tax Tools" (left column) and then "Print Center" ·         Select "Print, save, or preview this year's return" ·         Check the box for your State return (this will open further options) ·         Choose to include the "Government and TurboTax worksheets"  ·         Then click "View or Print Forms" View the "TurboTax Electronic Filing Instructions Page ... View more