turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

dheard341
New Member

I still have not received taxes. Any idea why?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
CassandraLO
Intuit Alumni

I still have not received taxes. Any idea why?

If your return was accepted less than 21 days ago, hang in there. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. 

Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.

For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times. (EIC or Additional Child Tax Credit)

Other things that can delay your refund include but are not limited to:

  • Liens, back taxes, or refund offsets;
  • Errors, inconsistencies, or missing information;
  • Identity fraud;
  • Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process.

Also, if you chose direct deposit, your financial institution may need another day or two to post the refund to your account, so keep that in mind.

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.

Once your federal return has been accepted by the IRS, unfortunately TurboTax does not receive any updates from the IRS.

For the most up to date information on your refund, you can track your federal refund here: Where's My Refund? which provides a specific, personalized date for your tax refund.  You may also download the IRS2Go app to check your Federal refund status

For questions on state refunds, use your State Refund Lookup tool.

Related Information:

View solution in original post

3 Replies
CassandraLO
Intuit Alumni

I still have not received taxes. Any idea why?

If your return was accepted less than 21 days ago, hang in there. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. 

Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.

For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times. (EIC or Additional Child Tax Credit)

Other things that can delay your refund include but are not limited to:

  • Liens, back taxes, or refund offsets;
  • Errors, inconsistencies, or missing information;
  • Identity fraud;
  • Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process.

Also, if you chose direct deposit, your financial institution may need another day or two to post the refund to your account, so keep that in mind.

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.

Once your federal return has been accepted by the IRS, unfortunately TurboTax does not receive any updates from the IRS.

For the most up to date information on your refund, you can track your federal refund here: Where's My Refund? which provides a specific, personalized date for your tax refund.  You may also download the IRS2Go app to check your Federal refund status

For questions on state refunds, use your State Refund Lookup tool.

Related Information:

eben31
New Member

I still have not received taxes. Any idea why?

I have not received my tax return I filed my taxes on January 31st of this year and have repeatedly been calling the irs trying to get some kind of answer and they have said nothing other than it is still processing I need some kind of help you can email me at [email address removed] and my phone number is [phone number removed] thank you and keep me informed of any progress.

I still have not received taxes. Any idea why?

Once the IRS accepts your return for processing then Turbo Tax is done with their part.  There is nothing Turbo Tax can do now. The IRS doesn't update Turbo Tax on your Refund.  It's only up to the IRS.  You have to wait for the IRS.

 

There is the Taxpayer Advocate 

https://www.irs.gov/advocate/local-taxpayer-advocate

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies