I started my taxes on my laptop on Turbo Tax but was affected by the hurricane in last year. How do I access the information already entered for 2023 taxes?

[VolvoGirl]

Were you using the Online version?

You will need to switch to the Desktop program to continue or finish or to add a state.   Or get the blank forms from the IRS or state and fill them out by hand.  You need to use a full Windows or Mac computer.  And mail the return.  If you paid for the Online version ask support to give you the Desktop program download.

https://support.turbotax.intuit.com/contact/

How to finish a prior year online return

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

You will first need to download the tax data file from Online.  It will end in .tax2023, .tax2022,  .tax2021.  You can download the tax file for free.  Then you need to install the Desktop program.

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

If you didn't pay for the Online version you will have to buy the Desktop program download.  You can buy the last 3 years of Turbo Tax here,

https://turbotax.intuit.com/personal-taxes/past-years-products/

[xmasbaby0]

What software were you using on your laptop?  If you were using the desktop download, the tax return is only stored on your own hard drive.   It is not stored online anywhere.  

If you used online TurboTax to start the return:

 You will be able to access the 2023 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

Start a 2024  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

Online tax preparation and e-filing for 2023 returns is now permanently closed.

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 9p.m. Pacific time daily

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.