I mailed my taxes 2 months ago, no response status yet

[rcastellon10]

I mailed my taxes 2 months ago after my e-file attempt was rejected. I have not received a response status yet. Track my refund information on IRS website has no data available. My wife changed her immigration status, therefore a new SSN was used this year and not a ITIN as previous years. I'm thinking that could be the reason why? 

There is no one available on the IRS phone line for assistance....

[VolvoGirl]

They are not processing mailed returns right now.  The mail is stacking up in trailers at the IRS.

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

[rcastellon10]

Thank you for the information. I wouldn't know how to proceed, my e-file is getting rejected and I don't know why. I enter the correct AGI to verify but no luck..

[rcastellon10]

Do you know how I can get my  five-digit number from last year?

[VolvoGirl]

If you already mailed your return then you are done.  Do not efile it.  You can only file one return.  You have to wait on the IRS.