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shayneroberts420
New Member

I lost my card and need a new one

 
6 Replies
MichelleLO
Intuit Alumni

I lost my card and need a new one

Per the Turbo Visa Debit Card website:
 
If you lose your card or believe it to be stolen, you must immediately call (888) 285-4169 to report it lost or stolen. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement or Deposit Account Agreement for more information.
    

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Pro1
New Member

I lost my card and need a new one

I need a new card I lost mine

Pro1
New Member

I lost my card and need a new one

The card got burnt up in a house fire do I still have to call and report it stolen or will you just send me another one

DonnaLO
Expert Alumni

I lost my card and need a new one

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

 

Getting to know the Turbo® Visa® Debit Card

 

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Acecowboy1
New Member

I lost my card and need a new one

Lost my card and need to update my account information

SForrestLO
Intuit Alumni

I lost my card and need a new one

@Acecowboy1

 

If you want to update your billing in your account use this link. Update billing

 

Please see this FAQ on how to request the Turbo Tax Card. Request a card

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