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luisgiron6
New Member

I helped person do his taxes, i would like to remove all history from it from my account how can i do that

 
1 Best answer

Accepted Solutions
DoninGA
Level 15

I helped person do his taxes, i would like to remove all history from it from my account how can i do that

TurboTax accounts cannot be deleted nor can the data from a prior year account be removed.

You can have the account deactivated by contacting TurboTax support.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

View solution in original post

1 Reply
DoninGA
Level 15

I helped person do his taxes, i would like to remove all history from it from my account how can i do that

TurboTax accounts cannot be deleted nor can the data from a prior year account be removed.

You can have the account deactivated by contacting TurboTax support.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

View solution in original post

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