Level 15

After you file

TurboTax accounts cannot be deleted nor can the data from a prior year account be removed.

You can have the account deactivated by contacting TurboTax support.

See this TurboTax support FAQ on how to contact Support -

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages and

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