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@gloriacabuco55 - can you please restate your issue and your question?
if the banking information is incorrect, the Bank will reject the deposit and send it back to the IRS. THe IRS will mail a paper check to you to the address used on the tax return.
@gloriacabuco55 You have been posting to the user forum about your incorrect banking information since February and March of 2022 and have received multiple replies advising you to STOP putting your banking information here on a public web site. Have you read any of those replies? This is a public web site---if you post your bank account information here it can be seen by anyone who is using the internet ----scammers and identity thieves will get your banking information. Please stop trying to put your bank account here. We cannot change your banking information for you.
If you entered incorrect bank account information for your direct deposit then the bank will send the refund back to the IRS. Then the IRS will mail a check to the address on your tax refund. Did you use the correct mailing address on your tax return? Look at it to see if your address is right.
And....if you chose to have your TurboTax fees deducted from your federal refund, then the direct deposit would have been sent from your bank to the refund processing bank ----so you can check with that third party bank.
If you chose to have your TurboTax fees deducted from your federal refund, then the deposit goes back to the third party bank that handles refund processing, and that third party bank will mail you a check. It will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it.
Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410
PLEASE do not post your bank account information here again.
its not my routing number--[removed]--is not mine--and--account number is not mine--either--[removed]--is not mine either---("I never received my federal tax return--since--February 24,2022")("What happened to my federal tax return")("{Please help me to find mine federal tax return--"("now i got bad credit--and behind on ")("Good night")("August 13,2022")("12:30am")
@gloriacabuco55 If you are reading any of the replies you have received when you post to the user forum, would you please click the word "Reply" below and let us know that you have read the replies? It does not seem like you are reading any of the replies you have gotten.
Good Morning:("7:46am--"Saturday"--August 13,2022")("I never received my federal tax refund--since--February 24,2022")('i got my state--$160.--still waiting for my federal tax refund---and--I heard--from--credit karma--or--'Turbo tax---IRS don't--have it--or even my bank 'Chase'--and what bank my federal refund went to'--and "IRS--send it and but--where--IRS send to--My federal tax Refund--still waiting--at this time?--("Thank you very much")("eating my breakfast"--and
On the IRS website for the status of the federal tax refund, what Exactly does in say, word for word - https://sa.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp
This screenshot is a Real example for the status of a federal tax refund
What does the IRS website show for your federal tax refund status?
is not my refund and where is my federal refund went and Thank you very much("August 15,2022")("12:37pm")
Since February 24,2022")("i got my State for $160--but still waiting for my Federal tax refund--'what happened--who got my federal refund?)("Thank you very much")
@gloriacabuco55 Why are you refusing to answer the questions that have been asked?
What is the status of the federal tax refund on the IRS tax refund website? - https://www.irs.gov/refunds
IRS will send paper check'--ok--'what happened ?("Thank you very much"?)
where is refund for 2021--my federal tax refund since february 24,2022--now still waiting--what happened to it
How did you getbin contact with Santa Barbara bank??
@Powertruth1 wrote:
How did you getbin contact with Santa Barbara bank??
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request
Or https://taxpayer.sbtpg.com/
Call 1-877-908-7228
Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410
still waiting my federal refund since February 24,2022")("Thank you very much")
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