@gloriacabuco55 You have been posting to the user forum about your incorrect banking information since February and March of 2022 and have received multiple replies advising you to STOP putting your banking information here on a public web site. Have you read any of those replies? This is a public web site---if you post your bank account information here it can be seen by anyone who is using the internet ----scammers and identity thieves will get your banking information. Please stop trying to put your bank account here. We cannot change your banking information for you.
If you entered incorrect bank account information for your direct deposit then the bank will send the refund back to the IRS. Then the IRS will mail a check to the address on your tax refund. Did you use the correct mailing address on your tax return? Look at it to see if your address is right.
And....if you chose to have your TurboTax fees deducted from your federal refund, then the direct deposit would have been sent from your bank to the refund processing bank ----so you can check with that third party bank.
If you chose to have your TurboTax fees deducted from your federal refund, then the deposit goes back to the third party bank that handles refund processing, and that third party bank will mail you a check. It will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it.
Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410
PLEASE do not post your bank account information here again.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
