turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

HR 27
New Member

I got my federal taxes direct deposited I only received half of it will I receive the other half

I'm having the same issue. I work in public service so I have a PSLF forgiveness for my student loans no matter the amount and I have NEVER not paid anything zero debt to the government what so ever. So why is half of my federal return just missing ????

I got my federal taxes direct deposited I only received half of it will I receive the other half


@HR 27 wrote:

I'm having the same issue. I work in public service so I have a PSLF forgiveness for my student loans no matter the amount and I have NEVER not paid anything zero debt to the government what so ever. So why is half of my federal return just missing ????


Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds

I got my federal taxes direct deposited I only received half of it will I receive the other half

My federal tax refund was deposited on 13 APR 2022 and was $1,754 less than expected.  My spouse and I filed jointly.  

1) We don't have kids

2) We didn't get any stimulus checks or covid relief checks because were fortunate that we were both able to work from home during the pandemic

3) We don't have unpaid child support, student loan or other such debts that were listed on your website

4) We aren't eligible for any child tax credits

5) We bought an electric vehicle in 2020 which qualified us for the $7500 tax credit/rebate.

 

The IRS has not sent us any notification that our taxes were reduced and why.

 

Where is the remainder of our federal refund?

 

All of the reasons intuit provided as for possible reasons out taxes were reduced don't apply to us.  

mcconfamily
Returning Member

I got my federal taxes direct deposited I only received half of it will I receive the other half

I just got the info for direct deposit and the amount that they are refunding is what is on my 1040 line 31. The amount from schedule 3, line 15. Instead of the amount I should have gotten from 1040 line 35a.

 

I got my federal taxes direct deposited I only received half of it will I receive the other half

Schedule 3 line 15 is just the total from schedule 3.  Which line on schedule 3?    Do you mean they reduced the refund on line 35a by line 31?  You sure that didn't reduce the refund by taking off line 30?

mcconfamily
Returning Member

I got my federal taxes direct deposited I only received half of it will I receive the other half

They refunded the exact same amount that is on 1040 line 31 which is the total from schedule 3. They obviously entered the wrong line for the refund.

I got my federal taxes direct deposited I only received half of it will I receive the other half

OK.  How much was line 35a and 31?  How much less than 35a is the refund?  I mean how much is missing?  Maybe they reduced line 35a by another line so you only got the amount on 31.  Was the Total Tax on line 24 zero?  

mcconfamily
Returning Member

I got my federal taxes direct deposited I only received half of it will I receive the other half

35a = 3,380.

31 = 466

The refund was for 466.

2914 less then what refund should have been

line 24 is zero

 and now I see it. line 27a Earned income credit is 2914

For some reason they didn't give me credit for the EIC

mcconfamily
Returning Member

I got my federal taxes direct deposited I only received half of it will I receive the other half

We totally qualify for the EIC. So I don't understand why we weren't given the credit.

I got my federal taxes direct deposited I only received half of it will I receive the other half

@mcconfamily You will be getting a letter from the IRS in 2-4 weeks explaining why they denied the EIC.

I got my federal taxes direct deposited I only received half of it will I receive the other half

Is there any way 2 fight it or anything to get the rest of it....I was owed 10,000 and they gave me 4 thousand...

I got my federal taxes direct deposited I only received half of it will I receive the other half


@Gasparro0709 wrote:

Is there any way 2 fight it or anything to get the rest of it....I was owed 10,000 and they gave me 4 thousand...


Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds

 

If so, how much was the refund on the tax return and exactly how much less did you receive?

I got my federal taxes direct deposited I only received half of it will I receive the other half

What if you don't owe anyone and you still didn't get half of your return. Who do you contact..

I got my federal taxes direct deposited I only received half of it will I receive the other half


@Leandra  wrote:

What if you don't owe anyone and you still didn't get half of your return. Who do you contact..


What is the amount shown as Issued/Sent on the IRS federal tax refund website? - https://www.irs.gov/refunds


Have you factored in the TurboTax account fees and the TPG service charge of $39?
Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Details


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request


Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228

I got my federal taxes direct deposited I only received half of it will I receive the other half

I have not received any kind of notice, don't owe and still only have half.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies