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timzehui
New Member

I found that the software can't do math correctly. This a alarming! See attachment. Need help.

how do I show a screen shot? It's seems that I can't attach anything with my question.
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2 Replies
JohnB5677
Employee Tax Expert

I found that the software can't do math correctly. This a alarming! See attachment. Need help.

Please clarify your question.

 

  • Please do your best to describe what happened.
  • What software are you in?
  • Is it Online or Desktop?
  • What area are you concerned about?
  • What do you think the error was?

Please contact us again to provide some additional details. 

 

 

 

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I found that the software can't do math correctly. This a alarming! See attachment. Need help.

What lines are wrong?  If it's for a refund on 1040 line 35a or a tax due on 37,  then check to see if you have a penalty on line 38.  That is subtracted from a refund or added to the tax due.  

 

And most places the amounts are rounded so they can add up different than the amounts you typed in.  

 

You can add a screen shot by clicking the camera icon at the top of the message box when you type a question or reply.  

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