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Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.
Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
TurboTax doesn't get any information about the status of refunds. The IRS says that most filers get their refunds within 21 days of when their tax return was accepted. Some take longer.
Have you confirmed that you submitted your return for efiling and that it was accepted? https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp
If it was accepted, what does the IRS tracking web site say about the status of your refund? https://www.irs.gov/refunds
Here is an IRS Q &A with more information about refunds: https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
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