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I checked my refund status and it said it was unavailable

 
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20 Replies
KatrinaLO
Intuit Alumni

I checked my refund status and it said it was unavailable

If you are looking for your tax refund, it usually takes 2 - 3 weeks to get your refund.  Some taxpayers get theirs early while some will wait the entire 3 weeks.

If you receive an unavailable status for more than two weeks after your return should have been uploaded into the system, contact the IRS at 800-829-1040.

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.

After acceptance, but before processing the status may not be available. If you contact the government or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it.   

Please see below for tracking your federal refund: 

https://www.irs.gov/refunds
Please see below for tracking your state refund:
https://ttlc.intuit.com/questions/1899433

If you e-filed your tax returns, you can also click here e-file status lookup tool to check your e-file status. If you filed it successfully, you should see PendingAccepted or Rejected.


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Halljohanna
Returning Member

I checked my refund status and it said it was unavailable

Why can't I have the data when my refund is supposed to be here or proximally should be here

JotikaT2
Employee Tax Expert

I checked my refund status and it said it was unavailable

It depends. 

 

The IRS issues a lot of refunds within 21 days, but it could take longer. 

IRS processing time and refund status 

 

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

 

Also, be aware, the IRS operations are limited during the Covid-19 pandemic.  Attached is a link with more information as to what departments are available to contact at the moment.

IRS operations

 

Please see the attached for more specific information as it applies to your particular state. 

How to track my refund 

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I checked my refund status and it said it was unavailable

O checked my federal tax refund and it said processed and now it saying unavailable why is it say that

JotikaT2
Employee Tax Expert

I checked my refund status and it said it was unavailable

It depends.

 

I have attached a link with more answers from the IRS regarding refunds.

 

Federal refund questions

 

The IRS issues a lot of refunds within 21 days, but it has been taking longer with the stimulus payment being issued in addition to the tax refunds. Please see the following link for more information on the processing of the refunds.

 

IRS processing time and refund status 

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I checked my refund status and it said it was unavailable

Hi this is quinton vandenburg..

 

I have file my tax return since 02/24/2021 with turbotax and it has said accepted since then but it's been pass a month now and still I haven't received anything from the IRS and when ever I check the status it says unavailable ..

AkinaLO
Intuit Alumni

I checked my refund status and it said it was unavailable

Once the 21 day period has passed it is recommended to reach out to the IRS for an update. Please keep in mind the IRS has a high call volume during tax season.  

  

Please follow the instructions through the link below to reach out to the IRS. 

What if my IRS refund is taking longer than 21 days?

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I checked my refund status and it said it was unavailable

I was unable to file electronically because my return kept getting rejected because the AGI was supposedly wrong event though I got it directly from the IRS Transcript.  So then, I filed by mail over 8 weeks weeks ago and the system says the status cannot be determined.  I have called the IRS almost daily for over two weeks and cannot talk to an actual person.  How do I find out if they even received my return?  It is so frustrating.  Any ideas how I can either talk to a person or get status?

I checked my refund status and it said it was unavailable

Sorry but getting thru to the IRS is nearly impossible since they are overwhelmed with work and understaffed.   The return will eventually show on the IRS WMR? tool but it will take much longer than in the past.   If you are sure you mailed to the correct address as posted on your return then all you can do is wait and check the IRS site once a week until you see progress :  https://www.irs.gov/refunds

Mofeta
New Member

I checked my refund status and it said it was unavailable

Hi, I filled my tax return by mail on February, I was checking the IRS tool to check my tax return status everyday and finally yesterday I got the status “Your tax return is still being processed. A refund date will be provided when available.” after 4 months, hope this helps, my tax return included a ITIN w7 form as well (maybe that’s why it took few months)

Mofeta
New Member

I checked my refund status and it said it was unavailable

The ITIN number was assigned on May 1st as additional note

I checked my refund status and it said it was unavailable

If you attached your return TO the W-7 and mailed the combination to the address for the W-7 then you should see a letter soon with the ITIN so you can complete your state return (if needed) while the federal is processing.  Still expect processing to take 4 months or more from now.  

Gkosies
Returning Member

I checked my refund status and it said it was unavailable

Unavailable

Gkosies
Returning Member

I checked my refund status and it said it was unavailable

Where's my refund

 

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