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Level 1

How to fix my taxes

I'm trying to fix my issue but

T it filed them the same.

1 Best answer

Accepted Solutions
Level 15

How to fix my taxes

We cannot understand the problem unless you give us some more details.  We cannot see your tax return or your account.  We do not know what you need to fix.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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25 Replies
Level 15

How to fix my taxes

We cannot understand the problem unless you give us some more details.  We cannot see your tax return or your account.  We do not know what you need to fix.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

Level 1

How to fix my taxes

I'm trying to fix my taxes

Level 15

How to fix my taxes

Yes----we get that you want to "fix" your taxes.  We cannot see your tax return.  We cannot figure out what to fix unless we know what is wrong.  Please tell us what is wrong.  

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
New Member

How to fix my taxes

 

 

 

Employee TurboTax Specialist

How to fix my taxes

If you need to revisit the dependent section in TurboTax Online, please click here for instructions.

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New Member

How to fix my taxes

AGI number needs to be inserted

Level 15

How to fix my taxes

@Jbooze52 

 

If you used the wrong AGI, your e-file  be rejected.  When you get the rejection notice, correct it and re-file.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

Note: If you filed late or amended your return, your correct 2018 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

 

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
New Member

How to fix my taxes

I need to fix my my return but it won’t let me

New Member

How to fix my taxes

How do I get to it to fix it

Expert Alumni

How to fix my taxes

@james12 If your return was rejected and you are trying to correct your AGI, please see the directions below:

To revisit the 2018 AGI section in TurboTax Online:

  1. Sign in and open your return, if you haven't already done so.
  2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
  3. Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
  4. Select I want to e-file.
  5. Continue until you see the place to enter your 2018 AGI.

See the links below for more information:

 

For assistance with this, you can call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

 

 

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Returning Member

How to fix my taxes

Ein # is incorrect so it got rejected how do i simply put yhe correct # in

Employee TurboTax Specialist

How to fix my taxes

Refer to the following TurboTax FAQ for instructions on revisiting the W-2 section of your tax return so you can correct the EIN:  How do I change my W-2 info in TurboTax? - Community

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Returning Member

How to fix my taxes

How do I remove a dependent from my tax return so that I could continue for my the year 2019

Level 15

How to fix my taxes


@irenereyes wrote:

How do I remove a dependent from my tax return so that I could continue for my the year 2019


Click on My Info on the left side of the online program screen.  Delete the dependent.

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