You posted to someone else's unrelated thread with your problem, which went un-noticed until just now. There are about two dozen kinds of 1099's, and we do not know what kind you are referring to. Did you e-file a 2017 return--and was it accepted? When you check the status of your 2017 return in your online account does it show that the return was accepted, rejected, or does it say "ready to mail?"
It sounds like you have heard from the IRS and must owe some tax due, so you need to sort out what happened to your 2017 tax return. I suggest starting your own new question that explains what the IRS is saying to you.
@BettySassy You have posted several times in a thread that is all about how to get your 2017 tax return. Have you actually read the responses in this thread? If you did then the answer has been here all along.
You can get a free transcript from the IRS:
How do I get a copy of a return I filed using online TurboTax?
Note: Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too. That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense) to get it.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
When you locate the file--if your next question is about finding your 2017 AGI in it---please refer to this thread and read through the responses already here.
Online preparation and e-filing for 2017 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2015, 2016, or 2017 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
Paper forms from the IRS:
0n 04/10/2017 I paid turbo tax $104.52 t0 file my 2017 taxes. now turbo says I didn't file with them. the irs said I didn't file . where are my 2017 tax returns? this was charged to my debit card on 04/11/2017. and paid irs the same day on the same debit card. bank records.
@owenlaray Paying the TurboTax fee did not file your tax return.
Something must have gone wrong with your e-file. Either you did not actually go all the way through to the orange button that said "Transmit Return Now" and complete the process, or your tax return was rejected and you did not notice or follow up. At this point, you have to print, sign and mail it.
Online preparation and e-filing for 2017 is permanently closed. You have to download 2017 software to a full PC or Mac (not to a mobile device) and then print, sign and mail your return. If you already paid for your TurboTax software, you can contact customer support to push a download of the software to you.
To call TurboTax customer support
They are available from 5 a.m. to 5 p.m. Pacific time.
To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.