How do I change my direct deposit bank information

[xmasbaby0]

@st3wart1 If your routing and account numbers are correct it should be okay.

[Milagros]

How to change my bank account number 

[DoninGA]

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@Milagros wrote:

How to change my bank account number 

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If you have filed the 2021 tax return the bank information cannot be changed.

If you have not filed the 2021 tax return, then changing the bank information is in the File section of the program in Step 2 if you are receiving a tax refund or if you have taxes owed.

[Kashdunlap15]

How do I change my direct deposit bank account . ? My bank rejected the deposit and now whoever has to resend the deposit to my bank again 

[DoninGA]

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@Kashdunlap15 wrote:

How do I change my direct deposit bank account . ? My bank rejected the deposit and now whoever has to resend the deposit to my bank again 

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When the bank rejects the federal tax refund for direct deposit the refund is sent back to the IRS.  The IRS will then mail a refund check to the address on the tax return.  This process may take up to 3 weeks or longer after the deposit was rejected by the bank.

[mesquitebean]

@ Kashdunlap15 

Be aware that if you paid any TurboTax fees out of your Federal refund, that refund process uses an intermediary bank to handle your refund, take out the fees, then send the rest of your refund to your bank (or card.)  If you used that service, and if a deposit is rejected at the level of your bank, it goes back to the intermediary bank, who will issue you a paper check in the mail.  On rare occasions the intermediary bank might return it to the IRS or might require identity verification, but that's less common.  That service is managed by third-party company SBTPG.  

If you used them to pay your fees, you can look up your refund in their lookup tool:

To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/

[Mandy91495]

I don’t want to go in bank account

[mesquitebean]

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@Mandy91495 wrote:

I don’t want to go in bank account

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This is mainly a user community forum.  That's not enough into to know what you are trying to do.  So we have to try to guess a bit, but need more info.   Be aware this is a public Internet forum, so don't post any personal or sensitive info in this forum.

Are you asking about a Federal refund?   If so, what is your situation in regard to that return?  Have you already filed the return, and if efiled, was it accepted?   If so, are you now asking about a problem with the bank account that you requested to receive a tax refund?

Or is your return still in preparation and not yet filed?   If so, are you asking about choosing a refund method prior to filing and want to choose a method other than a bank account?

[tony3728]

ROUTING NUMBER FOR BANK OF AMERICA IS CORRECT HOW DO I CONTINUE TO EFILE MY RETURN

[HeatherPLO]

We will need more details to assist you further.  What is the specific message you are receiving when filing your return?   

Please post any helpful information here in the thread, and someone will reach out with the next steps.  

@tony3728

[Knottpaul55]

My direct deposit update bank

[xmasbaby0]

@Knottpaul55 Already answered ----but again----

Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.  If you want direct deposit you need the routing number and your own account number.

You cannot  change banking information while your return is in pending, nor can you change it after the return is accepted.  The IRS does not allow it.

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

[JADA3]

My money was sent to a friends card then sent back I have been on the phone with the number given but no answer

[DoninGA]

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@JADA3 wrote:

My money was sent to a friends card then sent back I have been on the phone with the number given but no answer

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A direct deposit rejected by the bank in sent back to the IRS.  The IRS will mail a refund check to the address on the federal tax return.  This process may take 3 weeks or longer after the deposit is rejected.

[xmasbaby0]

@JADA3 Using someone else's bank account is a bad idea.  The bank will reject a deposit for someone whose name is not on the account.  They send it back to the IRS and then the IRS has to issue and mail a paper check to you---which delays your refund for weeks.   Or....if you chose to have your fees deducted from your federal refund, the deposit went back to the third party bank.  That bank has to issue a check to you.   And they will add another fee for doing so.

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/questions/1901159-can-i-deposit-my-tax-refund-into-someone-else-s-account