@ Kashdunlap15
Be aware that if you paid any TurboTax fees out of your Federal refund, that refund process uses an intermediary bank to handle your refund, take out the fees, then send the rest of your refund to your bank (or card.) If you used that service, and if a deposit is rejected at the level of your bank, it goes back to the intermediary bank, who will issue you a paper check in the mail. On rare occasions the intermediary bank might return it to the IRS or might require identity verification, but that's less common. That service is managed by third-party company SBTPG.
If you used them to pay your fees, you can look up your refund in their lookup tool:
To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
