Solved: How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.
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New Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

 
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Level 1

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

19 Replies
Level 1

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

Returning Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

I paid $40 plus tax, completed my return, but it won't open or print.

Returning Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

 
Returning Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

 
Returning Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

Can I start over after I paid ?

Returning Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

I paid $40 plus tax and it won't print or save in PDF.

Returning Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

CAN I START OVER AFTER I PAID?

Employee TurboTax Specialist

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

No. As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online.

 

How do I clear and start over in TurboTax Online? - Community

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New Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

I just completed my return and tried to print it and it won't print

Employee TurboTax Specialist

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

If you are having printing issues, please follow the instructions below.

Troubleshoot printing issues in TurboTax Online - Community

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New Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

 
Employee TurboTax Specialist

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering the payment information again. 

 

Many printing problems can be resolved by installing the latest version of Adobe Reader. Test that your printer is working by trying to print from another program, such as Microsoft Word.

 

Please click the TurboTax FAQ link, listed below, to learn more.

https://ttlc.intuit.com/community/printing/help/troubleshoot-printing-issues/00/27086

 

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

 

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
New Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

 
New Member

How can I print my returns when every time I try to print my returns, TurboTax quits? I cannot print to a printer. I can not save as a PDF.

I can't open or print PDF version of returns.

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